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Case 1 WABA Link Onboarding Guide

Link Existing WABA Account

Follow this visual walkthrough step-by-step to authorize and connect your existing WhatsApp Business accounts seamlessly from the Meta developer console.

1

Welcome to Embedded Signup

Seamlessly connect your WhatsApp business account to our workspace. This onboarding process will walk you through registering and connecting your business account to your partner. You will be able to communicate with customers at scale and send messages with optimization.

Meta Embedded Welcome Screen
2

Select Business Portfolio

Select the correct Meta Business Portfolio from the provided dropdown to associate it with the incoming WhatsApp connection.

Select Business Portfolio
3

Select WhatsApp Business Account

Select your desired active WhatsApp Business Account (WABA) from the list generated below, or click to register a fresh one.

Select WhatsApp Business Account
4

Catalog Access Permissions

Select which connected product and commerce catalogs to allow to manage or view, enabling seamless product catalog sharing inside chats.

Catalog Management Setup
5

Add and Define Phone Number Options

Add your active business phone number. You will receive 2 connection options: use a fresh display name profile, or continue with an existing WhatsApp Business profile setup.

Add Number Setup
6

Select Existing Phone Number

On existing profiles selection, identify and click to confirm the specific phone number you wish to migrate to our system.

Confirm Existing Number
7

Review Info and Confirm

Review all authorization scopes, profile display names, and details. Click **Confirm** to authorize secure system connectivity.

Confirm Setup Settings
8

Connecting and Synchronising

Please wait while Meta finishes loading and establishes secure handshakes to synchronise accounts to our platform. Do not close the window.

Loading Handshake Sync
9

Completed! Select Active Number

Once the 'Connected' message appears, click the final **Finish** button. You will be securely redirected back to our system dashboard. Wait a moment there for live sync to resolve, and finally select your desired phone number to complete the setup!

Redirect and Finish